Support

Get help with PokerCanyon

How to reach PokerCanyon during closed beta, what information helps us investigate issues, and which questions belong on trust and policy pages.

Account and beta support

For account access, magic-link delivery issues, lobby availability problems, or tournament questions, email support@pokercanyon.com.

Helpful context includes:

  • the email address you used to sign in
  • what route or action failed
  • any table, tournament, or timestamp context you already have

Private events and partnerships

If you are asking about hosted private events or future operator-led programs, contact hosts@pokercanyon.com.

Trust and policy questions

If your question is really about fairness, privacy, or product terms, start with the public pages below before you email support: